About us
CITICHL Heavy Industries CO., LTD. The former was CITIC Heavy Machinery Co., Ltd. It was used be subsidiary of CITIC heavy machinery co., ltd. The company was founded in 1981 and finished joint stock reform in 2005, which is located in Luoyang city, capital city of nine dynasties in ancient times.
With a garden-like industrial park and modern standard plant covering 80000 square meters, CITICHL possesses advanced equipments, technologies and detecting methods. After more than 30 years development, the company has developed into a collectivized one with product designing, manufacture, installation and technical services.
The products comprise all the equipments used in mining, ore dressing, hoisting, coal preparation, crushing and grinding, cement plant, metallurgic and steel rolling, environment protection, and also power generator, heavy-duty gear reducers and large-sized castings and forgings, etc.
CITICHL is national major industry and heavy machinery manufacturing base in the middle of china, we can supply the customers with important complete technical equipments in mining, non-ferrous metal, chemical industry, metallurgy, construction materials, environment protection, and power generating as well as other basic industries. The company can accept the packed engineering project. Our products are sold well to countries and regions in Asia, Africa, Europe, and Australia, and hold a large market share home and abroad.


Our services
Pre-sales service:
Based on the principle of constant innovation and quality guarantee, customer foremost, we are able to provide our customers not only the highest quality products at the most favorable price but also the most reasonable solution, such as the selection of the equipment, optimized process configuration and a full range of technical support. Every customer has the chance to visit the working machine in the site before placing the order, we help to arrange cars, hotels, and translators for every visiting customer.

After-sales service:
Experienced technicians guidance is available on the phone, and on the internet. One or more engineers will be dispatched to the calcium carbonate powder site to help install the customers' plants. Necessary training about machine daily maintenance to local workers is provided also.

FAQ
Q: How about the quality of your products?
A: Our machines are manufactured strictly according to national and international standards, and we take a test on each equipment before delivery.
 
 
Q: How about the price?
A: We are manufactory, and we can give you lower price than those trade companies. Besides, customers from Made in China can get a discount.
 
Q: Do you provide after-sale service?
A: Yes. The warranty period of our machines is one year, and we have a professional after-sale team to promptly and thoroughly solve your problems.
 
Q: Do you provide equipment operation training?
A: Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training. All of our engineers have passports.

Our Service

Pre-sale support:
As a good adviser and assistant of clients, we can enable them to get rich and generous returns on their investments:
Select equipment model;
Design and manufacture products according to clients' special requirement;
Train technical personnel for clients.
 
Services during the sale:
If you are an export client, we will support you the thoughtful documentary service from the date of signing the contract until the equipment installation and modulation finished.


We respect clients and always devote ourselves to improving the total value of clients:
Pre-check and accept products ahead of delivery;
help clients to draft solving plans.
 
After-sales service support:
After we signed the purchase contract and have a certain reputation guarantee, we will contact the professional group that responsible for ship bookings, commodity inspection, commercial invoices, packing list, insurance policy and so on, in order to provide you the perfect goods trading services, until the product you purchased properly to your hands.

We will send a professional and high levels installation engineer team at the same time the product properly to the destination, in order to supply you a full range of products installation services. For some typical problems, our rigorous installed engineers also will do some certain installation debugging training, etc.